Contact

How Can We Help Today?

Whether you need guidance selecting a car lift, workbench, or storage system, our team is ready to assist.

We typically respond within 24 hours
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Email
support@dwellandforge.com
Within 24 hours
Phone
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Mon-Fri, 9 AM - 5 PM EST
Live Chat
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Typically under 5 minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI). Larger items like car lifts and workbenches may include freight delivery coordination.

How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. For freight shipments on car lifts or large storage units, our team will provide carrier contact information so you can schedule delivery.

What is your return policy?

We offer 30-day returns on our products. If a car lift, workbench, or storage system does not meet your expectations, please refer to our Return Policy page for detailed instructions on initiating a return.

Can I exchange an item for a different size or configuration?

Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the configuration you need, and we will guide you through the exchange process.

What weight capacity do your car lifts support?

Our car lifts are designed to accommodate a range of vehicles with varying weight capacities depending on the model. Each product page includes detailed specifications including lift capacity, post height, and recommended ceiling clearance.

What materials are your workbenches made from?

Our workbenches feature industrial-grade steel frames and heavy-duty work surfaces built for demanding garage environments. Specific material details, load ratings, and dimensions are listed on each product page.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Car Lift Questions
Tool Storage and Workbenches
Order Status and Shipping
Returns and Exchanges
Garage Setup Guidance
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Fast Response

Our knowledgeable support team responds to every inquiry within one business day.

Secure Transactions

Your payment and personal information are protected with industry-standard encryption at every step.

Professional-Grade Equipment

Owned and operated by Dwell and Forge, we source precision-engineered car lifts, storage, and workbenches built for serious garages.

30-Day Returns

If your equipment does not meet expectations, our return policy ensures a straightforward resolution process.